Make a move with Adura CRM and let your business revolutionize into a market winner!.


Next Gen Customer Experience

Customer Life Cycle Management

Erstwhile Customer service has now become customer experience (CX). An earlier simple customer is now evolved and demands more value for money both from the product as well as service. Growth of business now not only depends on the product quality but also on the service quality.

Service is not any longer limited to post sale but begins right from the first interaction pre-sales and lasts till the last interaction. Now that is complex and there is a need for simplifying things. Enhancier Cx simplifies complex business process by automating your customer life cycle management process using innovation, technology & a host of unified communication platforms.

Introducing Adura

The Omni Channel CRM

Omni Channel

Single license that enables you to interact over chat, email, voice & social.

Unified history

View all interactions with your customer at one single location

Modular product

Aquire the entire suit or just modules that are required at each stage of your business

Light on pockets

The subscription based licenses concept lets you have the flexibility of paying just what you can afford

Single solution partner

From managing multiple vendors move to engaging with a single solutions partner

Custom Integrations

Use Adura for your customer life cycle management and at the same time integrate this with your core applications

Tailored to fit

Don’t design your process to fit the product, but design your product to fit the business process with our dynamic CRM

CRM on cloud

The product takes away your hassles of managing huge IT infra to host the CRM

Why Enhancier CX?

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    Deployment Advantages through choice of on premise, on public or private cloud

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    Multi-tenant architecture enabling onboarding of multiple businesses on a single instance

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    Optional SQL & MySQL database integration

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    Optional third party application integration, including SAP

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    Single application for complete customer life cycle management

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    Allow module based deployment for various business processes like sales, service, retention etc.

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    Simple steps to quick business mapping

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    Integrated Communication channels including voice email, web & social

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    360 degree view of each customer integrated case ticket management with escalation matrix

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    Customized reporting and dashboards for all profiles

Integrations

Want to know more?

You can ask for a demo by clicking below button.

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