Introduction To Adura


Enhancier has brought Adura CRM exclusively for optimizing your business solutions by creating state of the art solutions for CRM, sales, marketing, order management, inventory management, email response management, social CRM and above all, managing customer lifecycle.

Our Solutions


Ticket Management


Tickets are the queries and request raised by your customers while using your products and services. And this calls for you to attend to this promptly and resolve the same as early as possible. Adura helps you to perform this with it's tantalizing ticket management system with perfection.

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Order Management and Fulfillment


Adura helps you to execute your customers’ orders on time and fulfill all their demands with the help of an outstanding order management system.

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Unified Customer Lifecycle Management


Adura is bringing to you the best solutions for managing the client lifecycle process so that you can always stay updated. It is very important to track the progress of execution of orders placed by the customers and timely following up tickets raised by the customers, whatsoever.

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Email Response Management


Your business or your brands will be able to delight your customers only if you keep responding swiftly to their queries. This can be done through emails which the customers may send with queries. Adura CRM has an efficient email response management system that will enable you to respond to your customers with the required information quickly.

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Sales Force Management


Adura is a revolutionary new approach to business intelligence for any business to succeed, it is crucial to have strong sales cycle management.

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Social Media Support


You know how vital social media have become in every ordinary person's life. You can wisely tap the social media presence, and activities of your customers with the help of Adura's social media support management system that will not only let you track the movements but will also help you to understand the pulse as well.

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Integrated Telephonic System


Adura CRM has an impressive integrated telephonic facility that will help you to get in touch with your customers whenever there is requirement.

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Survey and Quality Management


Any business needs constructive feedback from the customer to conduct proper investigation
and improvise the services provided to them. At the same time, quality of services and products of your business also need to be assured, and all these can be achieved with one and only Adura.

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You are going to achieve the maximum level of revenue generation as well as reputation with Adura by your side.

 

 

Why Adura?

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    Identify business process

    We are the ones who will correctly identify your business process.

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    Map your business

    We will map your business processes with the appropriate solutions that will aid in the path of gaining success.

  • Connector.

    Optimum support

    We will give you optimum support in the configuration and deployment of services.

  • Connector.

    Customer behavior

    We will help you to understand the consumer behavior, with aid of customer interaction data, analytics with reports and thereby boost up your sales in the long run.

  • Connector.

    Customer satisfaction

    We promise to stand beside you while you can attain the highest level of customer satisfaction.

  • Connector.

    Customer relationship

    We will help you to manage your customer relationship effectively and in a time-efficient manner.

Adura CRM Overview

CRM product

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Make a move with Adura CRM and let your business revolutionize into a market winner!