We are working every day to make our product more suited to the upcoming business needs. This month also we have come up with exciting new features, speedy bug fixes and new plans. We have added the feature of attachment based search of emails as well as string based auto allocation of emails to relevant departments.
There is also introduction of the unique cascading attribute in tickets which streamlines customer information further. While this is a snippet into the release, there is more to what we have accomplished last month.
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